Frequently Asked Questions
ARE THE ITEMS READY STOCK?
Our items are all ready stock. Out of stock items with "Back Order" option are restocking, "ETA" stated by the Back Order option is the estimated time of arrival for the items to reach our warehouse.
HOW LONG WILL I RECEIVE THE ITEMS AFTER ORDER PLACED?
We will ship out your items within 2 working days and delivery usually takes 1-3 working days to arrive your doorstep.
IF I ORDERED A COMBINATION OF READY STOCK AND BACK ORDER ITEMS, WILL I RECEIVE THE ITEMS TOGETHER OR SEPARATELY?
We will ship out all your items together once the back order items restocked. Kindly contact us for assistance if you need the items to be sent out separately.
CAN I ARRANGE LALAMOVE/GRAB FOR SAME DAY DELIVERY?
Yes, we do provide same day delivery service for customer around Klang Valley area. Kindly contact us on Instagram @wear_herself for same day delivery order.
PACKAGING
☑️ Items will be well packed with fragrance in gift box with NO extra charges. (It’s the best choice for gifting! ;) )
☑️ Discreet shipping
☑️ We will only mention “clothings” on the consignment note/parcel content. Don’t worry, and enjoy your shopping!
EXCHANGE AND RETURN POLICY
Dear Valued Customers,
For hygiene reasons and to ensure the safety and comfort of all our customer, we have implemented a strict return ad exchange policy. We regret to inform you that, apart from defective items as per our return policy, we DO NOT accept returns or exchanges for any other reasons, and items sold are NON-REFUNDABLE. Please be mindful when making your selections, and ensure you consult our size guides and product descriptions to make informed choices.
Feel free to reach out to us for sizes and any other detail inquiries, we're more than happy to help you on your purchase!
Your understanding of our hygiene policy is greatly appreciated. If you have any questions or concerns, our dedicated customer support team is here to assist you.
Your trust and satisfaction are our top priorities, and we remain fully committed to delivering an exceptional sleepwear experience.